Business conditions

TERMS AND CONDITIONS

of business corporation
DOMFIDA, s.r.o.
with its registered office at Bruselská 442/1, Praha 2 - Vinohrady, 120 00
Company ID number: 07745265
Tax ID number: CZ07745265
registered in the Commercial Register maintained by the Municipal Court in Prague, file reference C 306840
for the sale of Goods via the online store located at the website www.domacipotreby.cz

1. INTRODUCTION

1.1. In accordance with Section 1751 (1) of Act No. 89/2012 Sb., the Civil Code, (hereinafter referred to as the “Civil Code”), these Terms and Conditions (hereinafter referred to as the “Terms and Conditions”) of the business corporation DOMFIDA, s.r.o., with its registered office at Bruselská 442/1, Praha 2 - Vinohrady, 120 00, and the business premises at the address Bělehradská 74, Praha 2 - Vinohrady, 120 00, company ID number: 07745265, registered in the Commercial Register maintained by the Municipal Court in Prague, file No. C 306840 (hereinafter referred to as the “Seller”) regulate the mutual rights and obligations of the Contracting Parties arisen in relation to or based on a Purchase Contract (hereinafter referred to as the “Purchase Contract”) entered into between the Seller and another natural person (hereinafter referred to as the “Buyer”) via the online store of the Seller. The online store is operated by the Seller on the website located at the internet address www.domacipotreby.cz (hereinafter referred to as the “Website”) through the Website interface (hereinafter referred to as the “Website interface”)

1.2. The Terms and Conditions do not apply to cases where a person having the intent to buy the Goods from the Seller is a legal entity or a person acting within its business or its self-employment professional activity when ordering the Goods.

1.3. Provisions derogating from the Terms and Conditions may be stipulated in the Purchase Contract. The specific provisions in the Purchase Contract shall prevail over the provisions in the Terms and Conditions.

1.4. The provisions in the Terms and Conditions form an integral part of the Purchase Contract. The Purchase Contract is drawn up in the Czech language and the Terms and Conditions are drawn up in Czech, English and Ukrainian languages. The Purchase Contract may be concluded in the Czech language.

1.5. The Terms and Conditions may be modified or amended by the Seller. This provision is without prejudice to the rights and obligations that arose during the effective period of the previous version of the Terms and Conditions.

2. USER ACCOUNT

2.1. Based on the Buyer's registration made on the Website, the Buyer can access his/her user interface. From his/her user interface, the Buyer may order Goods (hereinafter also referred to as the “User Account”). If the website interface of the store allows it, the Buyer can also order Goods without registration directly from the website interface of the .

2.2. When registering on the Website and ordering Goods, the Buyer is obliged to provide all the information correctly and truthfully. The Buyer is obliged to update the information provided in the User Account whenever it changes. The information provided by the Buyer in the User Account and when ordering the Goods is considered to be correct by the Seller.

2.3. Access to the user account is secured by a username and password. The Buyer shall keep confidential regarding the information necessary to access his/her User Account.

2.4. The Buyer is not entitled to allow third parties to use the User Account.

2.5. The Seller may cancel the User Account, in particular if the Buyer fails to use his/her User Account longer than 12 months or if the Buyer breaches his/her obligations under the Purchase Contract (including the Terms and Conditions).

2.6. The Buyer acknowledges that the user account may not be available continuously, in particular with regard to necessary maintenance of the Seller's hardware and software equipment, or necessary maintenance of hardware and software equipment of third parties.

3. CONCLUSION OF THE PURCHASE CONTRACT

3.1. The presentation of the Goods located on the Website Interface is of an informative nature and the Seller is not obliged to conclude the Purchase Contract regarding these Goods. Section 1732 (2) of the Civil Code shall not apply.

3.2. The Website Interface of the store contains information about the Goods, including the prices of the individual Goods and the cost of returning the Goods if they cannot, by their nature, be returned by normal postal means. Prices of the Goods include the Value Added Tax and all the related fees. Prices of the Goods shall apply during the period of being displayed on the Website Interface and during the term of the Purchase Contract. This provision shall not limit the possibility of the Seller to conclude the Purchase Contract under individually stipulated conditions.

3.3. The Website interface also contains information on costs related to packaging and delivery of the Goods. The information about the costs related to packaging and delivery of the Goods listed on the Website Interface of the store shall apply only in cases where the Goods are delivered within the Czech Republic.

3.4. The Buyer shall fill in the order form on the Website interface to order the Goods. The order form contains in particular the information on:

3.4.1. Ordered Goods (the ordered Goods shall be “placed” by the Buyer into the electronic shopping cart of the Website Interface),

3.4.2. Methods of payment of the Purchase Price of the Goods, information on requested methods of delivery of the ordered Goods, and

3.4.3. Information on costs related to the delivery of the Goods (hereinafter jointly referred to as the “Order”).

3.5. Prior to sending the Order to the Seller, the Buyer is provided with the possibility to check and change the information entered into the Order by the Buyer, also with regard to the possibility of the Buyer to detect and correct the errors arisen when entering the data into the Order. The Order is sent by the Buyer to the Seller by clicking on the “Buy” button. The information entered into the order is considered by the Seller to be correct. Immediately after receiving the Order, the Seller confirms such receipt to the Buyer by electronic mail to the email address of the Buyer indicated in the User account or in the Order (hereinafter referred to as the “email address of the Buyer”). The sent message also includes the Terms and Conditions applicable as of the date of sending the Order. This automatically sent e-mail does not constitute a contract (acceptance).

3.6. Depending on the nature of the Order (quantity of the Goods, the Purchase Price, anticipated costs for transportation), the Seller is always entitled to ask the Buyer to make an additional confirmation of the Order (for example in written form or by telephone).

3.7. The contractual relationship between the Seller and the Buyer is formed by accepting the Order, which is carried out by the Seller by email sent to the email address of the Buyer after the automatic email according to Article 3.5.

3.8. The Buyer consents to the use of distance communication means when concluding the Purchase Contract. The costs incurred by the Buyer when using the distance communication means in relation to concluding the Purchase Contract (internet connection costs, telephone call costs) shall be borne by the Buyer on its own and these costs shall not differ from the standard rate.

4. PURCHASE PRICE AND THE PAYMENT CONDITIONS

4.1. The Purchase Price and costs related to the delivery of the Goods, if any, under the Purchase Contract may be paid by the Buyer by the following means:
• in cash or cashless by payment card at the Seller's business premises at Bělehradská 74, Prague 2 - Vinohrady only personal collections;
• cash on delivery at the place specified by the Buyer in the Order;
• cashless by bank transfer to the account of the Seller No. 5469582389/0800, maintained with Česká spořitelna, a.s. (hereinafter referred to as the “Bank Account of the Seller”);
• cashless via a payment system (e.g. ComGate, GoPay, PayPal, etc.), in which case the payment is also governed by the terms and conditions of the given payment system;
• cashless by payment card;

4.2. Along with the Purchase Price, the Buyer is obliged to also pay the Seller the costs related to the packaging and delivery of the Goods in the stipulated amount. Unless expressly stipulated otherwise, the Purchase Price shall mean the price including the costs related to the delivery of the Goods.

4.3. The Seller requests no deposit or similar payment from the Buyer. This is without prejudice to Article 4.6. of these Terms and Conditions regarding the obligation to pay the Purchase Price for the Goods in advance.

4.4. In case of payment in cash or in case of payment on delivery, the Purchase Price is due upon taking over the Goods. In case of cashless payment, the Purchase Price is due within 5 days as of the conclusion of the Purchase Contract.

4.5. In case of cashless payment, the Buyer is obliged to pay the Purchase Price for the Goods along with indication of the variable symbol of the payment. In case of cashless payment, the obligation of the Buyer to pay the Purchase Price is fulfilled at the moment of crediting the corresponding amount to the Bank Account of the Seller.

4.6. The Seller is entitled to request the payment of the entire Purchase Price prior to sending the Goods to the Buyer, especially if the Buyer fails to make the additional confirmation of the Order (Article 3.6.). Section 2119 (1) of the Civil Code shall not apply.

4.7. Any discounts on the price of the Goods provided by the Seller to the Buyer may not be mutually combined.

4.8. If it is usual in business relations or if so stipulated by generally binding legal regulations, the Seller shall issue the Buyer a tax document - invoice or simplified tax document regarding payments made under the Purchase Contract. The Seller is a Value Added Taxpayer. The tax document – invoice or the simplified tax document shall be issued by the Seller to the Buyer upon payment of the Purchase Price of the Goods and sent in electronic form to the email address of the Buyer.

5. WITHDRAWAL FROM THE PURCHASE CONTRACT

5.1. According to Section 1837 of the Civil Code, the Buyer acknowledges that it is not possible to withdraw, among others, from the Purchase Contract for the delivery of Goods that have been manufactured according to the Buyer's requirements or adjusted for his/her personal needs, from the Purchase Contract for the delivery of perishable Goods or Goods with short expiry period and Goods that have been irreversibly mixed with other Goods after delivery given their nature, and from the Purchase Contract for the supply of Goods in sealed packaging which is not appropriate to return for the protection of health or hygienic reasons, after the Buyer has damaged the packaging.

5.2. Unless it concerns the case referred to in Article 5.1. or another case where it may not be withdrawn from the Purchase Contract, the Buyer has the right, in accordance with Section 1829 (1) of the Civil Code, to withdraw from the Purchase Contract within fourteen (14) days of the takeover of the Goods and in case the subject-matter of the Purchase Contract is several kinds of Goods or the supply of several parts, the time limit starts to run as of the date on which the last supply of the Goods is taken over. The withdrawal from the Purchase Contract shall be sent to the Seller within the time limit referred to in the previous sentence. For the withdrawal from the Purchase Contract, the Buyer may use the template form provided by the Seller, which is attached to the Terms and Conditions as an Annex. The withdrawal from the Purchase Contract may be sent by the Buyer, among others, to the address of the business premises of the Seller or email address of the Seller to objednavka@domacipotreby.cz or by any other provable means.

5.3. In case of withdrawal from the Purchase Contract according to Article 5.2. of the Terms and Conditions, the Purchase Contract is null and void from the beginning. The Goods shall be returned by the Buyer to the Seller within fourteen (14) days as of the withdrawal from the Purchase Contract or they must be dispatched within this period by the Buyer. If the Buyer withdraws from the Purchase Contract, the Buyer bears the costs related to returning the Goods to the Seller, even in case the Goods may not be returned by ordinary postal route due to their nature.

5.4. In case of withdrawal from the Contract pursuant to Article 5.2. of the Terms and Conditions, the Seller shall return the funds received from the Buyer within fourteen (14) days as of the withdrawal from the Purchase Contract by the Buyer, in the same way as the Seller received them from the Buyer. The Seller is also entitled to return the performance provided by the Buyer already when the Buyer returns the Goods or in another way if the Buyer consents thereto and if the Buyer incurs no additional costs thereby. If the Buyer withdraws from the Purchase Contract, the Seller is not obliged to return the received funds to the Buyer before the Buyer returns the Goods or proves that the Goods have been dispatched to the Seller.

5.5. The Buyer is obliged to return the Goods with all accessories and documents used for the use of the Goods or for use with the Goods. The Buyer is also obliged to return the Goods undamaged and unworn, in the condition in which they were received. In the event of a breach of the above obligation, the Buyer shall be liable to the Seller for any reduction in the value of the Goods resulting from handling the Goods in a manner other than that necessary for the Buyer to become familiar with the nature, characteristics and functionality of the Goods.

5.6. The Seller is entitled to unilaterally offset the claim for compensation of damage incurred to the Goods (packaging, accessories or documentation to the product, if this results in a reduction in the value of the Goods or the costs of removing the defect arise) against the Buyer's claim for refund of the Purchase Price.

5.7. Until the Goods are accepted by the Buyer, the Seller is entitled to withdraw from the Purchase Contract at any time. In such case, the Seller returns the Purchase Price to the Buyer if it has already been paid without undue delay by transfer to the bank account determined by the Buyer.

5.8. Where the Buyer was provided with a gift together with the Goods, the contract of donation between the Seller and the Buyer is concluded with a resolutive condition that if the Buyer withdraws from the Purchase Contract, the contract of donation becomes ineffective regarding such gift and the Buyer is obliged to return the provided gift together with the Goods.

5.9. In case of withdrawal from the Purchase Contract by the Buyer according to Article 5.2. of the Terms and Conditions, so that the Buyer withdraws only from part of the Purchase Contract, i.e. returns only part of the Goods and his/her original Order was in the total Purchase Price higher than CZK 2,000 and the return of the Goods has reduced the original Purchase Price below CZK 2,000, which is the limit value for shipping the Goods free of charge, the Seller has the right to charge the Buyer the shipping costs in the amount corresponding to the originally selected method of transport according to the price list of the carrier, for each package sent. In such case, the Seller is entitled to unilaterally offset the transport costs of the Goods against the part of the Goods Price which should be returned to the Buyer due to the withdrawal.

6. TRANSPORTATION, PRICE OF TRANSPORTATION AND DELIVERY OF THE GOODS

6.1. The Goods are normally sent via the carrier chosen by the Buyer (hereinafter also referred to as the “Carrier”). A list of the current carriers used by the Seller is specified on the Website in the section Transportation and Payment.

6.2. Where the method of transportation is stipulated based on a specific request of the Buyer, the Buyer bears the risk and any additional costs related to such method of transportation.

6.3. Where, according to the Purchase Contract, the Seller is obliged to deliver the Goods to the place determined by the Buyer in the Order, the Buyer is obliged to take over the Goods upon delivery between 08:00 and 18:00 (only on working days), or if applicable, according to the Operating Conditions of the Carrier.

6.4. The Buyer will be charged for the shipping costs of the ordered Goods according to the valid price list, which is specified on the website in the section Transportation and Payment.

6.5. In the event that due to reasons on the part of the Buyer it is necessary to deliver the Goods repeatedly or in another way than specified in the Order, the Buyer is obliged to pay the costs related to the repeated delivery of the Goods or costs related to the other delivery method.

6.6. Upon taking over of the Goods from the carrier, the Buyer is obliged to check the integrity of the packaging of the Goods and in case of any defects notify the carrier immediately. In the event of a violation of the packaging, which indicates unauthorized entry into the consignment, the Buyer is not obliged to take over the consignment from the carrier.

6.7. When purchasing Goods over CZK 2,000 incl. VAT, we do not charge shipping costs for the first package (they are paid by the Seller). In this case, the Buyer will receive the shipping as a gift from the Seller.

6.8. If the Goods meeting the condition mentioned in the previous point need to be shipped in more than one package, in this case the Seller pays for the shipping of only one package.

6.9. The Seller cannot guarantee the shipping of the Goods in one package but will always take into account the customer's interest in the cheapest method of transport chosen. In case of shipping the ordered Goods in multiple packages, the Buyer will be informed by the Seller in advance.

6.10. When selecting the delivery method “Personal collection”, the Seller will send the Buyer a message about the readiness of the order for collection. The place for personal collection is always the premises at Bělehradská 74, Prague 2 - Vinohrady, 120 00 and this method of delivery is not charged to the Buyer.

6.11. Other rights and obligations during the transportation of the Goods may be regulated by specific delivery conditions of the Seller, if issued by the Seller.

6.12. The Seller is obliged to deliver the Goods to the Buyer no later than 30 days from the conclusion of the Purchase Contract, unless the individual Goods do not specify a different delivery period. If the Buyer orders Goods with a delivery time longer than 30 days, the Buyer agrees to this longer delivery time by placing the order. In the event that the delivery time is longer than 30 days and this has not been specified for the Goods, the Seller will inform the Buyer of the longer delivery time and the Buyer must agree to this extension. In such case of extension of the delivery time, the Buyer has the right to withdraw from the contract. However, the right of withdrawal shall cease if the Buyer agrees to the new delivery time.

7. RIGHTS ARISING FROM DEFECTIVE PERFORMANCE

7.1. The rights and obligations of the Contracting Parties regarding the rights arising from defective performance are governed by the applicable generally binding legal regulations (in particular by the Sections 1914 to 1922, 1924, 1925, Sections 2099 to 2117 and Sections 2161 to 2174 of the Civil Code and Act No. 634/1992 Sb., on Consumer Protection, as amended).

7.2. The Seller is liable to the Buyer that the Goods have no defects upon takeover. The Seller is in particular liable to the Buyer that at the time the Buyer takes over the Goods:

7.2.1. the Goods conforms to the agreed description, type and quantity, as well as quality, functionality, compatibility, interoperability and other agreed characteristics,

7.2.2. are suitable for the purpose for which the Buyer requires it and to which the Seller agrees,

7.2.3. are supplied with the agreed accessories and instructions, including instructions for use (if required),

7.2.4. are suitable for the purpose for which the Goods of this kind are normally used, having regard also to the rights of third parties, legal regulations, technical standards or codes of practice of the industry, if there are no technical standards,

7.2.5. in quantity, quality and other characteristics, including durability, functionality, compatibility and safety, corresponds to the usual characteristics of goods of the same kind that the Buyer can reasonably expect, also taking into account public statements made by the Seller or another person in the same contractual relationship, in particular advertising or labelling,

7.2.6. are supplied with such accessories, including packaging, instructions and other instructions for use, as the Buyer may reasonably expect, and

7.2.7. as regards the quality and design, the Goods comply with the sample or the template provided by the Seller to the Buyer prior to the conclusion of the Purchase Contract (if provided, which is not an obligation of the Seller).

Paragraphs 7.2.4. to 7.2.7. do not apply if the Seller has notified the Buyer prior to the conclusion of the Purchase Contract that some of the characteristics of the Goods differ and the Buyer has expressly agreed to this when concluding the Purchase Contract.

7.3. The provisions set out in Article 7.2. of the Terms and Conditions shall not apply to Goods sold at a lower price due to a defect for which the lower price was agreed, to the wear and tear of the Goods caused by their normal use, in the case of second-hand Goods to the defect corresponding to the degree of use or wear and tear that the Goods had when taken over by the Buyer, or if this results from the nature of the Goods.

7.4. In case there is a defect within one year from takeover, the Goods are presumed to have already been defective upon takeover. The Buyer is otherwise entitled to assert his/her rights arising from the defect which occurs in consumer Goods within two years from acceptance.

7.5. The rights arising from defective performance shall be exercised by the Buyer at the address of the Seller's business premises where the acceptance of the claim is possible with regard to the range of the Goods sold, by e-mail to the Seller's contact address or by any other provable means. The moment of exercising the rights from defective performance is considered to be the moment when the Seller has received the defect claim from the Buyer. In order for the Seller to be able to process the claim properly, the Buyer must send the Goods to the Seller at the Seller's business address. If the Goods are not delivered to the Seller, the claim cannot be processed and the time within which the Seller must process the claim is extended by the Buyer's delay. If, as a result of the non-delivery of the Goods, the Seller cannot examine the Goods, this may also be a reason for not accepting the alleged defect and therefore the claim..

7.6. The claimed Goods must be sent only as an ordinary parcel with a calculation of the respective value of the parcel in CZK (corresponding insurance). Goods sent by cash on delivery cannot be taken into account.

7.7. The Buyer is obliged to send the Goods to the Seller in packaging that sufficiently guarantees the safety and protection against damage to the Goods sent during transport. Never send Goods in their own packaging only. The carrier is not responsible for poorly packed shipments. The manufacturer usually does not accept liability for defects in Goods damaged in transportation, even if the defect has become apparent before the transport. Please refer to the Claims Procedure.

7.8. Other rights and obligations of the Parties related to the Seller's liability for defects may be regulated by the Seller's Claims Procedure, which is set out at the Website of the Seller.

8. OTHER RIGHTS AND OBLIGATIONS OF THE CONTRACTING PARTIES

8.1. The Buyer shall acquire the ownership title to the Goods by paying the entire Purchase Price of the Goods.

8.2. The Seller is not bound in relation to the Buyer by any code of conduct within the meaning of Section 1820 (1)(n) of the Civil Code.

8.3. Out-of-court settlement of consumer complaints shall be ensured by the Seller via the email filip.kudrnac@domacipotreby.cz. Notification on management of the complaint of the Buyer shall be sent by the Seller to the email address of the Buyer.

8.4. The Seller is authorized to sell the Goods based on a Trade Licence. The Trade Licence inspection is performed by the competent Trade Licence Office within its jurisdiction. Supervision of personal data protection is performed by the Office for Personal Data Protection. The Czech Trade Inspection Authority performs inter alia the supervision of compliance with Act No. 634/1992 Sb., on Consumer Protection, as amended, within a defined scope.

8.5. In the event of non-acceptance of the ordered Goods by the Buyer from the Carrier, the Seller shall be entitled to reimburse the costs incurred for the carriage of the Goods not accepted by the Buyer, by transfer order to the Seller's account within 10 days of the written request of the Seller. The Seller's written request may also be made electronically via the Buyer's e-mail address duly provided by the Buyer in the Order.

8.6. In the event of non-acceptance of the ordered Goods by the Buyer from the Carrier, the Operator shall be entitled to get a contractual penalty of CZK 500, by transfer order to the Operator's account, no later than 10 days after the Operator's written request. The Operator's written request may also be made electronically via the Buyer's e-mail address duly provided by the Buyer in the Order.

8.7. In the event of failure to collect the ordered Goods at the premises (personal collection) within 14 days of the Order, the Operator is entitled to withdraw from the Purchase Contract. Unless otherwise agreed with the customer in writing (by e-mail). The Operator is not obliged to inform the customer who has not collected the Goods in person within the given period. This period may be shortened by the Seller to 7 days for operational reasons, especially in times of increased number of orders received (e.g. the pre-Christmas period). The Buyer will be informed of this in a message – “Call for collection”, in which the Buyer is informed of readiness of the Goods for payment/collection at the Seller´s premises.

8.8. In the event that a consumer dispute arises between the Seller and the Buyer under the Purchase Contract that cannot be resolved by mutual agreement, the Buyer may submit a proposal for out-of-court settlement of such dispute to the designated entity for out-of-court settlement of consumer disputes, which is the Czech Trade Inspection - Central Inspectorate - ADR Department Štěpánská 44, 110 00 Prague 1, Email: adr@coi.cz, Web:adr.coi.cz.

8.9. The Buyer may also use the online dispute resolution platform established by the European Commission at http://ec.europa.eu/consumers/odr/.

8.10. The European Consumer Centre Czech Republic, with its registered office at Štěpánská 567/15, 120 00 Prague 2, internet address: www.evropskyspotrebitel.cz is the contact point under Regulation (EU) No. 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No. 2006/2004 and Directive 2009/22/EC (Regulation on online dispute resolution for consumer disputes).

9. PERSONAL DATA PROTECTION

9.1. Protection of personal data of the Buyer, who is a natural person, is governed by Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data. Information on the processing of personal data is available in a separate document at https://www.domacipotreby.cz/os_ID/.

10. SERVICE

10.1. It may be served to the Buyer to the email address of the Buyer.

11. FINAL PROVISIONS

11.1. Where the relationship established by the Purchase Contract includes an international (foreign) element, the Contracting Parties stipulate that the relationship is governed by Czech law. This is without prejudice to the consumer's rights under generally binding legal regulations.

11.2. If any of the provisions of the Terms and Conditions is or becomes invalid or ineffective, the invalid provision shall be replaced by a provision the meaning of which is as close as possible to the invalid provision. The invalidity or ineffectivity of one provision shall not affect the validity of the other provisions.

11.3. The Purchase Contract, including the Terms and Conditions, is stored by the Seller in electronic form and is not accessible.

11.4. The template form for withdrawal from the Purchase Contract forms an Annex to the Terms and Conditions.

11.5. The contact details of the Seller: address for service: DOMFIDA s.r.o., Bruselská 442/1, Praha 2 – Vinohrady, 120 00, e-mail address prodejna@domacipotreby.cz, telephone +420 222515070.

WITHDRAWAL FORM

Addressee: DOMFIDA, s.r.o., Bruselská 442/1, Praha 2 - Vinohrady, 120 00, Česká Republika

HEREBY I DECLARE THAT I WITHDRAW FROM THE FOLLOWING CONTRACT:

If the Buyer is a consumer, he/she has the right to withdraw from the already concluded Purchase Contract within 14 days from the date of receipt of the Goods, without giving any reason and without any penalty, if he/she has ordered the Goods via the DOMFIDA, s.r.o. e-shop (“Seller”) or any other means of distance communication, except for the cases referred to in Section 1837 of Act No. 89/2012 Coll., the Civil Code, as amended. The Buyer shall notify the Seller of such withdrawal in writing to the Seller's address or electronically to the e-mail specified on the sample form.

If the Buyer, who is a consumer, withdraws from the Purchase Contract, he/she shall send or hand over to the Seller the Goods he/she has received from the Seller without undue delay, at the latest within 14 days from the withdrawal from the Purchase Contract.

If the Buyer, who is a consumer, withdraws from the Purchase Contract, the Seller shall return to the Buyer, without undue delay and no later than 14 days after withdrawal from the Purchase Contract, all funds (the Purchase Price of the Goods delivered), including delivery costs, received from the Buyer under the Purchase Contract in the same manner. If the Buyer has chosen a delivery method other than the cheapest delivery method offered by the Seller, the Seller shall reimburse the Buyer for the delivery costs only in the amount corresponding to the cheapest delivery method offered. The Seller is not obliged to return the funds received to the Buyer before the Buyer has handed over the goods to the Seller or proved that it has dispatched the goods to the Seller.

Date:

Signature:

These terms and conditions shall take effect on July 18, 2023.