If you wish to withdraw from the purchase contract for any reason, you may do so within 14 days of purchase or receipt of the goods. To withdraw from the contract, you can use the contact form below. For a valid withdrawal from the contract, it is necessary to provide all of this information.

Goods sent to your address by any shipping company must be returned to us carefully packaged so that they are not damaged or their original packaging is not damaged (e.g. by placing shipping labels), to our correspondence address Domácí potřebí KUDRNÁČ, Bruselská 442/1, Prague 2 - Vinohrady, 120 00. When packaging the product, it is necessary to take into account the risks of possible damage associated with transportation and the shipping packaging must also be adapted to this. The goods must be handed over to the carrier within fourteen (14) days of withdrawal from the contract. Do not send the goods on delivery!

Goods that you picked up in person at our brick-and-mortar store must also be returned in person at the store.